For players 21 and above

365bet's Responsible Gambling

Betting should stay enjoyable — not become a source of stress or problems. 365bet believes that aware and controlled betting always leads to a better experience.

21+ age requirement
24/7 live chat support
Self-exclusion tool available
21+

Age limit is mandatory. All betting and casino activities at 365bet are exclusively for persons aged 21 or older. Account registration by minors is strictly prohibited.

What is the real purpose of playing?

Betting and online casino are a form of entertainment — not a guaranteed way to earn money. When you place a bet at 365bet, winning and losing are both normal outcomes. Make sure you are only spending money that you can afford to lose without affecting your daily life. Money meant for family expenses, rent or other obligations should never be used for betting.

Reading 365bet's Terms and Conditions will help you understand in what circumstances an account may be reviewed and how the platform should be used. As a responsible player, it is important to know this information.

Take regular breaks. Betting for long stretches at a time reduces your ability to make good decisions. Set a daily time limit for yourself and try to stick to it. Enjoy the game, but set your own boundaries.

Tools to keep yourself in control

365bet gives you the ability to manage your own betting experience. Contact our 24/7 live chat to find out more about the tools below.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once a limit is lowered, it takes effect immediately.

Financial control

Session Time Limit

You will receive an automatic reminder after a set period of time. This is effective in preventing excessive time spent on the platform.

Time management

Self-Exclusion

Close your account for a set period — from 1 week up to permanently. We respect this decision.

Emergency break

Loss Limit

Betting will automatically stop once you have lost a set amount. This protects you from larger losses.

Loss restriction

Cooling-Off Period

Choose this option if you want to take a short break from betting. You can resume playing once the break is over.

Temporary pause

Direct Support

To activate any tool or for advice, speak to 365bet's 24/7 live chat support in Bengali.

Immediate support

Recognise the warning signs

If any of the following apply to you or someone you know, it may be a sign of a gambling problem.

  • Repeatedly betting to try to recover lost money, which often leads to even greater losses.
  • Hiding your betting from family or friends, or lying about it.
  • Feeling uncomfortable or restless when unable to bet.
  • Spending money set aside for daily expenses or savings on betting.
  • Continuing to bet even when it is harming your work, studies or relationships.
  • Turning to betting as a way to cope with stress, depression or sleep problems.

Ask yourself

Ask yourself these questions from time to time — honest answers will help you understand where you stand.

  • Am I betting more than my planned budget?
  • Is betting affecting my family or social relationships?
  • Am I placing bets out of anger or frustration after a loss?
  • Have I tried to stop betting but been unable to?
  • Is betting taking time away from my work or studies?

If you answered 'yes' to two or more questions, talk to someone — a family member, a trusted friend, or a professional counsellor.

Where to find support

Acknowledging a problem is a sign of strength. The following are places where you can get support — without judgement or conditions.

365bet Live Chat

Speak in Bengali on 365bet's 24/7 live chat. Whether it's activating self-exclusion, setting a limit, or simply having a conversation — our team is ready to help.

Email Support

If you prefer written communication, send a message to our support email. The 365bet team responds in both Bengali and English.

Family and Friends

Talk openly with the people close to you. Support from family often makes a difference more quickly than professional help.

Professional Counselling

Mental health specialists and counsellors in Bangladesh can help with gambling addiction. Contact a local hospital or mental health centre — confidential advice is available.

Take action yourself

Closing your account or setting a limit is straightforward — you do not need to explain yourself to anyone. You can find out how to use these tools at any time on 365bet's FAQ page.

365bet's commitment

365bet believes it is the platform's responsibility to maintain an enjoyable betting environment. To learn more about us, read the About Us page, where the platform's core goals and operations are explained in detail.

Our pledge

  • No one under 21 is permitted to open an account, and age is verified whenever there is any doubt.
  • Self-exclusion requests are acted on promptly once received, and promotional communications are stopped afterwards.
  • If unusual betting patterns are detected, the support team may reach out if needed.
  • All deposits and withdrawals are processed through secure SSL encryption.
  • Personal information is kept confidential — our Privacy Policy explains how your data is stored and used.

Betting is entertainment — not an alternative income. If you feel that gambling is getting out of control, seek help today. There is no need to wait.

Responsible Gambling FAQ

To activate self-exclusion, contact 365bet's 24/7 live chat directly with your request. You can also apply by email. Let us know how long you want the break to last and our team will act quickly. Both temporary and permanent exclusion are available.

Lowering your limit takes effect immediately. Increasing it takes a little longer — this is intentional, to prevent decisions made in the heat of the moment. Contact our 24/7 live chat for full details.

Age verification is mandatory at registration, and identity documents are checked when there is any doubt. No one under 21 is permitted to use an account. It is also the responsibility of parents and guardians to keep login details out of reach of children at home.

In Bangladesh, help is available from mental health specialists, counselling centres, and the mental health departments of government hospitals. Talking to a family member or trusted friend is also an important step. A professional counsellor can provide advice confidentially.

If there is a withdrawable balance before the exclusion takes effect, the support team will help process it. Contact us via live chat or email for details.

No, money is not the only factor. Time, mental wellbeing, and relationships are affected too. Responsible betting means playing in a way that keeps the rest of your life normal — work, family and health should not suffer.